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FOR CLOTHING

SHIPPING ON CLOTHING

After placing your order, a confirmation Email indicating all order information will be sent to you. A secondary Email including delivery date and tracking number will be sent to you once your order was processed. As we strive to upmost to handle all deliveries rapidly- items are usually prepared for shipping within 2 business days of receiving the order.

 

Please be aware package will be shipping to address provided by the customer , we are not be held responsible for any lost or missing packages due to an incorrect shipping address . Returned packages to WAHIDON as undeliverable may incur additional shipping fees to resend. 

WE OFFER SHIPPING VIA USPS OR FEDEX

Ground shipping :$20

2 days shipping :$35

next day :$40

RETURN POLICY FOR CLOTHING

unfortunately we don’t except returns ON any of our one of kind clothing garments but please send us an email with full description of the garment issue and we will do our best efforts to accommodate you .

       

Please be aware package will be shipping to address provided by the customer , we are not be held responsible for any lost or missing packages due to an incorrect shipping address .returned packages to WAHIDON as undeliverable may incur additional shipping fees to resend.

FOR JEWELRY

SHIPPING ON JEWELRY

After you placed your order, you will be sent a confirmation email with more details upon your order with exact confirmed delivery date includes tracking number . we do our best to process all items for shipment within two business days of receiving the order .

 

Please be aware package will be shipping to address provided by the customer , we are not be held responsible for any lost or missing packages due to an incorrect shipping address .returned packages to WAHIDON as undeliverable may incur additional shipping fees to resend. 

RETURN POLICY

we don’t offer cash return on jewelry purchases due to the fact that all pieces are made to order . although we offer a store credit or an exchange within 7 days of the purchase date .to be eligible for a return ,your item must be unused and in the same condition in was received .the item must also be in the original packaging .

to return or exchange ,you must return package to :

 

302 bedford ave ,

brookyn ,new york ,ny, 11249 USA 

CARE FOR JEWELRY

Care for Gemstones (opal, turquoise, ruby, emerald, sapphire, etc.) 

Keep gemstones away from high heat, chemicals, oils, perfumes, and household cleaners. Clean your gemstones using warm, sudsy water and dry them immediately with a soft cloth. Avoid using commercial jewelry cleansers, steam or ultrasonic cleaners. 

 

 

If your piece requires repair or arrives in unsatisfactory condition please do not hesitate to email us at welcome@wahidon.com .Items which need repair within 60 days of purchase will not incur a repair fee. After this window, repairs price will be provided after the item is reviewed by us .After sending us an email and receiving confirmation you may send your piece back via a trackable shipping method to:

302 bedford ave 

Brooklny , NY,11249 USA

REPAIR FOR JEWELRY

INTERNATIONAL SHIPPING

we currently don’t offer international shipping ,however feel free to contact us at  WALCOME@WAHIDON.COM for more details regarding any special request . please note that all shipping feels and duties will be paid by customer .

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